Shipping policy
📦 Shipping Policy
Last updated: 5/1/2026
Thank you for shopping with [Your Store Name]! Below you’ll find important information about how we process and ship your orders.
🚚 Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
- During high-volume periods, processing times may be slightly longer
You’ll receive a confirmation email once your order has shipped.
📍 Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Please note: delivery times are estimates and not guaranteed.
🇺🇸 Domestic Shipping (United States)
We currently ship within the United States.
📦 Order Tracking
Once your order ships, you’ll receive a tracking number via email so you can monitor your delivery.
⚠️ Delays, Lost, or Damaged Packages
While we do our best to ensure timely delivery, we are not responsible for delays caused by carriers (e.g., USPS, UPS).
If your package is:
- Lost: Please contact us at queencreekcreative@gmail.com within 7 days of expected delivery
- Damaged: Send photos of the item and packaging so we can assist you
🏠 Incorrect Addresses
Please double-check your shipping address before placing your order.
We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at queencreekcreative@gmail.com.
Weather Disclaimer:
Products are designed for outdoor use, but extreme weather or improper installation may affect performance.