Shipping policy

📦 Shipping Policy

Last updated: 5/1/2026

Thank you for shopping with [Your Store Name]! Below you’ll find important information about how we process and ship your orders.


🚚 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

  • During high-volume periods, processing times may be slightly longer

You’ll receive a confirmation email once your order has shipped.


📍 Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days

Please note: delivery times are estimates and not guaranteed.


🇺🇸 Domestic Shipping (United States)

We currently ship within the United States.

 


📦 Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can monitor your delivery.


⚠️ Delays, Lost, or Damaged Packages

While we do our best to ensure timely delivery, we are not responsible for delays caused by carriers (e.g., USPS, UPS).

If your package is:

  • Lost: Please contact us at queencreekcreative@gmail.com within 7 days of expected delivery
  • Damaged: Send photos of the item and packaging so we can assist you

🏠 Incorrect Addresses

Please double-check your shipping address before placing your order.

We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately at queencreekcreative@gmail.com.


 

Weather Disclaimer:

Products are designed for outdoor use, but extreme weather or improper installation may affect performance.